Shipping and Handling Charges: Shipping quotes apply to the lower 48 states. Alaska and Hawaii will have a surcharge added. Charges are applied per address. Some larger and or heavier
items may require a delivery surcharge in addition to the estimated shipping
charge. Please contact us with any questions regarding shipping
charges. We are unable to ship to P.O. Boxes, APO addresses or
foreign countries. Most items ship within 2-3 days. Special order items will
take longer for delivery. If you have specific delivery requests please give me
a jingle. Items can be picked up by appointment only from our warehouse, as we
do not have a retail outlet at this time. Most items ship via FedEx ground, some larger
items may come by motor freight.
Returns and Exchanges: To
return or exchange an item, include original receipt, and ship the item
prepaid, in original condition to: vintage at heart
returns, 10411 South State Highway 205, Rockwall, TX 75032. We accept returns for up to 10 days from receipt of merchandise. Unfortunately
we are unable to accept returns on customized pieces. Depending on your order,
a restocking fee may apply. All sales final on vintage riddling racks. Please give us a call or email us at
info@vintageatheart.net
Things to Remember; Due
to my pieces being handcrafted from spent wine barrels they will vary from
piece to piece. No two are alike! I try my best to keep them in their original
state as much as possible.
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